Return And Exchange Policy
At Qash India, we are committed to providing our customers with the highest quality products and exceptional service. Please read our return and exchange policy carefully to understand your rights and obligations regarding purchases from Qash India.
Exchange and Refund Policy
Defective Items
- If you receive a defective item, please contact our customer service team within 24 hours of delivery.
- We will arrange for the inspection of the defective item. If the defect is confirmed, you can choose between an exchange or a full refund.
How to Initiate an Exchange or Refund
Contact Customer Service
- Email us at info@qash.co.in or call us at +91 within 24 hours of delivery.
- Provide your order number, details of the defect, and any supporting photos or documentation.
- Once the defect is confirmed upon inspection, we will process the exchange or refund.
- If opting for an exchange and the replacement item is unavailable, you will receive a full refund.
Refunds
Approved refunds will be processed and credited to your original method of payment within 7-10 business days.
Note: Only exchanges or refunds for defective items are permitted.